Shipping Policy

Effective date: August 10, 2026

This Shipping Policy applies to orders placed directly through tayampeptide.com.

Where we ship

We currently ship within the United States. Shipping availability is confirmed at checkout.

Our standard shipping rate and free-shipping offer do not apply to special service areas, including Alaska, Hawaii, Puerto Rico, U.S. territories, APO/FPO/DPO addresses, and other remote locations. Availability, rates, and estimated delivery times for those destinations, when service is available, will be shown at checkout.

Shipping rates

• Standard shipping: $10 per order.
• Free standard shipping: orders over $90 after discounts and before taxes.

Special service areas are excluded from the standard $10 rate and the free-shipping threshold. Any applicable shipping charge will be displayed before payment.

Order processing

Orders are normally processed within 48 hours, excluding weekends and U.S. holidays. Orders placed after business hours begin processing on the next business day.

Processing times may be longer during launches, promotions, severe weather, or other periods of unusually high demand. If a material delay affects your order, we will make reasonable efforts to contact you using the information provided at checkout.

Estimated delivery

Standard delivery is generally estimated at 3–7 business days after the order ships. Delivery estimates are not guarantees and do not include order-processing time. Carrier delays, weather, address issues, and other events outside TAYAM’s control may affect delivery.

Tracking

When tracking is available, you will receive a shipping confirmation at the email address used for the order. Tracking information may take up to 48 hours to update after the carrier receives the package.

Address accuracy

Please review the shipping address before submitting your order. Customers are responsible for providing a complete and accurate address. Contact support@tayampeptide.com as soon as possible if an address needs to be corrected. We cannot guarantee that an order can be changed after it enters processing.

Additional shipping costs caused by an incomplete or incorrect address, refusal, failed delivery, or unclaimed shipment may be deducted from a refund or charged before reshipment, to the extent permitted by law.

Delayed, lost, damaged, or missing deliveries

If tracking shows a delay or delivery problem, first review the carrier’s latest tracking update. If you still need help, email support@tayampeptide.com with your order number.

If an order arrives damaged, incorrect, or incomplete, contact us as soon as possible, preferably within 7 days after delivery. Keep the product, packaging, shipping carton, label, and batch information while we review the issue.

TAYAM will review eligible claims and may offer a replacement, reshipment, partial refund, or full refund depending on the circumstances and product availability. We may require photographs or other reasonable documentation to complete the review.

Order changes and cancellations

We begin processing orders quickly. Contact us immediately if you need to request a change or cancellation. We cannot guarantee changes or cancellation after an order has been submitted, and we cannot cancel an order after it has shipped.

Contact us

For shipping questions, email support@tayampeptide.com.

Customer Care hours are Monday–Friday, 9:00 AM–6:00 PM Pacific Time, excluding holidays.